Software Support Services, Application Support Solutions, Support and Maintenance Services and Solutions

Software Support Services from Rose India

Rose India is prominent software and IT services provider with years of experience in providing capable software maintenance support and services to various organizations. Software services of Rose India include enhancements, modification and production support services.

Software services and maintenance helps organisations to meet their competitive edge. Our word-class and technology-driven maintenance services can address all your software maintenance requirements. Rose India software maintenance services can effectively meet your business objectives. The team of software professional at Rose India can help organizations to incorporate the latest in software technology and IT strategies so that their organisation can meet the market expectations.

Rose India software support services enables existing software applications to meet your business requirements in a more effective manner. Our professional software services and maintenance team can effectively enable the existing software to meet new challenges and opportunities. This facility not only saves company resources but also provides scope for employees to work efficiently to achieve their organizational goal.

Whether you are looking for post-product development support and maintenance or on-going service support Rose India has a well qualified and experienced support staff to handle all your support services requirements thus doing away with the need to maintain expensive in-house support personnel. Partnering with Rose India guarantees error-free operation of your products and services.

We offer the following comprehensive range of support and maintenance services:

Continuous Support: including error resolution, problem analysis and fixing, on-call support.

Upgrade Support: for adding new features and functionality to your products and services

Product Improvement: including search engine optimisation (SEO), content restructuring and/or rewriting

Functional Support Provided by Rose India:

  • Making new configurations
  • Changing existing configurations
  • Developing new functionality, reports and interfaces
  • Testing patches and hot packs on the Test Server
  • Modifying existing reports
  • Preparing training material related to new functionality, reports and interfaces
  • Imparting end user training
  • Reviewing existing documentation and suggesting areas of improvement based on call history information
  • Identifying areas in which additional end user training will help reduce calls
  • Testing new functionality, reports and interfaces on the Test Server

Technical Support Provided by Rose India:

  • Contacting SAP OSS, obtaining and applying patches and hot packs on the  
  • Production Server
  • Testing and transporting new functionality, reports and interfaces on to the
  • Production Server
  • Creating new users
  • Changing authorization profiles for existing users
  • Backup and Archiving data residing on SAP servers

We request you to call us at +91 9313063554 or email us at [email protected]  for you software development needs.

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